Shipping Policy
A legal disclaimer
The explanations and information provided on this page are general and high-level, and are not intended as legal advice. Every business is unique, and you should tailor your Shipping Policy to reflect your specific practices and obligations. We recommend consulting a qualified legal professional to ensure your policies meet your legal requirements.
Shipping Policy - the basics
At Sensory Adventures, every single order is hand-packed and carefully prepared by us — a small, family-run business. We take great pride in what we do, so please bear this in mind when placing your order. Quality takes a little time, but we promise it’s worth the wait!
Processing time
All orders are made to order and dispatched within 2–4 working days.
You’ll receive a confirmation email once your order is on its way.
UK Shipping Costs
Shipping is based on how many Busy Boxes you order:
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1–2 boxes: £1.95
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3–4 boxes: £2.95
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5–6 boxes: £3.95
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7–8 boxes: £4.95
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6+ boxes: FREE shipping
Delivery Times
Estimated delivery is 2–5 working days after dispatch.
All parcels are sent via Royal Mail or a trusted UK courier.
Damaged or Missing Items
If something arrives damaged or doesn’t turn up, don’t worry. Just contact us within 7 days of delivery and we’ll sort it right away.